Delete your account
You can ask us to delete your Rebat student or Rebat driver account at any time, either in the app or on this page. This page explains how to make the request, which data is deleted and which data we are legally required to keep.
Option 1: in the app
- Open the Rebat app and sign in.
- Go to “Profile”.
- Choose “Delete account”.
- Review the details, add a reason if you like, and confirm.
Option 2: on this page
Choose your account type, enter your registered mobile number, then enter the verification code we send you by SMS to confirm the request.
What happens after you ask
- A 30-day grace period starts on the day of your request; your account keeps working during it.
- You can cancel the request at any time during the grace period in the app: Profile → Delete account → Cancel deletion request.
- When the grace period ends your account is permanently deleted and your data anonymised. It cannot be restored after that.
- If you have a trip in progress or unsettled financial obligations (such as driver earnings not yet paid out), deletion may be deferred until they are settled; we will let you know.
What we delete
- Your name, mobile number, email address and profile photo.
- Sign-in sessions and notification tokens on your devices.
- Trusted contacts and notification preferences.
- Driver documents and photos (ID or iqama, licence, vehicle registration), unless the law requires us to keep them.
- Your mobile number becomes free to register a new account.
What we keep, as the law requires
- Trip records and trip events.
- Payments and invoices.
- Driver earnings and settlements.
- Ratings and audit logs.
- These records are kept without your name or number, and only for as long as Saudi law requires.